Frequently Asked Questions (and their answers, too!)
Whether you're new to stones & crystals or have been working with them for decades, questions always arise. You may wonder how to work with them or how to clear them or even wonder how quick will you receive your newly adopted crystal! We cover some of the most asked questions in this section. If you have any questions that are not listed here, please contact us!
I'm new to working with stones & crystals. Is there any particular crystal I should get first?
This is a great question! Here at Sara Bryki Co., we don't believe in rules when it comes to buying crystals. What we do believe in is stones & crystals will let you know when there's a connection. It could be you think a stone is pretty or you feel a rush of energy or you just can't stop thinking about a particular crystal! Long story short - go with what you feel! You know you best!
How do I clear my crystals?
There are several ways to clear unwanted energy from a stone or crystal. The most common way is using sage smoke. You can also use a singing bowl (sound energy), and for crystals that are water-safe, you can run them under water. The key behind all clearing is setting the intention of removing any energy that is not innate to the stone or crystal.
Is the energy of a crystal more powerful the bigger the crystal is?
We get this question a lot. The innate energy of a crystal doesn't change based on its size. What does change is the size of energy field the crystal emits.
Do you have a store?
Not yet! But we are working really hard at opening our storefront in the coming months. In the meantime, our Live Show Channel (live.sarabryki.com) and Facebook (@sarabrykico) are our stores!
How can I learn more about crystals?
We absolutely love teaching people about the benefits of stones & crystals!! It's in our veins! You can always contact us to ask a question, participate in our live shows via our Live Shopping Channel (live.sarabryki.com) or via Facebook (@sarabryki.com), or you can join our amazing Facebook group of fellow crystal lovers - Your Soul's Crystal Journey! This is a wonderful group of new and long-time crystal lovers and healers. Come join us!
Where do you ship?
A: We ship to the continental U.S. (Free!!) and Canada. If you live outside these areas, contact us and we can provide you a shipping quote!
Can I track my order?
Yes! When you're order is packed up and a shipping label has been created, you will receive an email with the tracking information.
Do you ship via UPS or FedEx?
We use the United States Postal Service and United Parcel Service for shipping.
When will I get my order?
We know you are excited to receive your crystal beauties! Once you place an order, your new crystals will be shipped out within 3 business days. If you selected in-person pick up when you checked out, your order will be ready within 2-4 business days. You'll be notified via email when your order is ready for pick up! We will do everything we possibly can to ship your stickers on time. Sometimes things happen in transit that are beyond our control. Our advice is to allow at least one extra day for that “just in case” situation.
Please note that once your order is in the hands of our shipping partners, any delays that impact transit time are unfortunately out of our control.
Exchanges & Refunds
What is your return policy?
Great question. Check out our Exchange and Refund Policy page!
Do you have a payment plan available?
Yes! We use Sezzle. Sezzle is great becuase you get your crystal beauties right away! That's right, you don't have to wait to pay off your order before you receive your amazing crystals!
How does the payment plan work?
This is a really important question and we want to make sure you have the best answer! So here is a direct link to Sezzle's FAQ page, so you can get all the answers straight from the source!
What will my payment plan look like?
Great question! Your total order will be broken down into 4 payments with the first payment (25%) being due when you check out. For more detailed payment information, please check out the Sezzle knowledgebase!
Can I have more than one payment plan?
You sure can!